ThinOptics 30 Day Satisfaction Guarantee
If you're not 100% satisfied with your purchase, you may request an exchange within 30 days from the date of purchase.
If You would like an exchange, the exchange must be of equal value to the original purchase.
To request an exchange or refund:
- Contact ThinOptics Warranty Department:
- Refunds will be issued for the cost of the product.
Shipping fees are non-refundable (some exceptions apply).
- Customers will be allowed one exchange of equal or lesser value per purchase.
- Replacement products/orders are not covered under warranty
- Provide a reason for exchange:
Requests due to breakage/defects will be validated via photograph/video
Return to be validated prior to refund/exchange
- Returns requested due to preference will be at the customer’s expense
- Shipping and handling charges may apply, escept where applicable by law